Contact us with Whatsapp

Customer service - Contact us

send a message

 

General Questions.

Questions about an order.

Enter, within the message, Name and Surname and Product Name, specifying the date and place of purchase (the name of the reseller is sufficient) or if it was purchased through our site. Attach a copy of the receipt / invoice. For Utopya lamps, also indicate the identification code on the technical data sheet. For information: customercare@xaqua.it

Questions regarding the use and dosages of our products.

Support requests and reporting of management issues with our products. Attach photos and detailed aquarium description.

Request of collaboration with Xaqua.